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European police dismantle €50 million crypto investment scam run through call centers

European law enforcement agencies have dismantled a large-scale cryptocurrency investment fraud ring that defrauded victims of more than €50 million, following a coordinated international operation involving multiple countries.

 

 

The investigation, led by Austrian and Albanian authorities with support from Europol and Eurojust, resulted in the arrest of 10 suspects and a series of raids targeting the group’s infrastructure. The action followed a long-running probe that began in 2023 and focused on a network operating from call centers and private residences.

During the coordinated raids, officers seized nearly €900,000 in cash along with hundreds of electronic devices, including more than 400 computers and over 200 mobile phones. Investigators also collected storage media for forensic analysis, suggesting the operation relied heavily on digital infrastructure to manage victims and transactions.

Authorities said the fraud ring operated with a corporate-like structure, employing up to 450 individuals across multiple departments. These included teams responsible for customer acquisition, financial operations, IT support, and human resources, indicating a highly organized and scalable criminal enterprise.

The group’s primary tactic involved luring victims through online advertisements and fraudulent investment offers, often promoted on social media platforms. Once initial contact was established, victims were transferred to call center operators posing as legitimate financial advisors or brokers.

Operators were organized into language-specific teams to target different regions, including English, German, Italian, Greek, and Spanish-speaking victims. This localization strategy allowed the scammers to build credibility and maintain long-term communication, increasing the likelihood of extracting larger payments.

Victims were persuaded to invest in fake cryptocurrency platforms that simulated trading activity and returns. In many cases, attackers continued to pressure victims into making additional deposits after initial payments, a tactic commonly associated with so-called “re-scam” operations.

Once funds were transferred, victims were unable to recover their money. Investigators believe the proceeds were funneled through a combination of traditional financial channels and cryptocurrency systems to obscure their origin and movement.

The operation highlights the increasing professionalization of crypto-related fraud, where criminal groups adopt business-like structures, multilingual outreach, and coordinated infrastructure to scale operations across borders.

Authorities emphasized that international cooperation was critical in dismantling the network, as both victims and infrastructure were distributed across multiple countries. The investigation remains ongoing, with law enforcement agencies continuing efforts to identify additional suspects and trace stolen assets.