The “Warning: Your email will be disabled within 24 hours” email is a phishing attempt that poses as an automated IT Support notification. It falsely tells recipients that their email account has been scheduled for permanent deletion and creates a 24-hour deadline for stopping the process. The warning is fabricated and is used to direct recipients to a fake webmail login page where their credentials can be stolen.
The email has the subject “Warning: Your email (-) will be disabled within 24 hours.” It presents itself as an automated message from “IT Support” and claims that the system detected multiple requests from the server to permanently delete the recipient’s email account.
According to the email, deletion will begin within 24 hours. Recipients who supposedly did not request the account removal are instructed to cancel it before the deadline. The email further warns that failing to act will result in all data and documents associated with the mailbox being permanently removed and the account disabled without any possibility of recovery.
Clicking on the provided button will lead to a phishing page that has been designed to resemble a Roundcube Webmail login screen. The recipient’s email address is already displayed in the username field, while the page requests the corresponding password. Pre-filling the email address can make the page appear connected to the recipient’s real mailbox.
Any password entered into this page is sent to the scammers. Submitting the form does not cancel an account deletion because no genuine deletion request exists.
Roundcube and legitimate email providers are not connected to this campaign. The familiar webmail interface is copied to make the credential request appear authentic.
If scammers obtain a working email password, they may be able to access the victim’s mailbox and read private correspondence. They could also impersonate the account owner when communicating with contacts. Since email accounts frequently serve as recovery channels for other online services, mailbox access can also be exploited to request password resets and target additional accounts.
The full “Warning: Your email will be disabled within 24 hours” phishing email is below:
Subject: Warning: Your email (-) will be disabled within 24 hours.
IT Support Automated Message
We have scheduled the deletion of your account from the server – as requested.
Dear -,
Our system has detected multiple deletion request from your server to parmanently delete your email account (-), and the deletion processing will begin in 24hours.
If you did not make this request please use the cancellation bottun beow to stop the process before 24hours.
Note: Failure to cancel this request all data and documents in – will be permanently removed and the associated account will be disabled – with no possibility of restoration.
Request for Cancellation
Use this form to request cancellation and restore your account status.
Please provide accurate information to avoid delays.[Request Cancellation]
This is an automated server – message. Please do not reply to this email.
How to recognize the “Warning: Your email will be disabled within 24 hours” phishing email
The strongest warning sign in this campaign is the unexpected claim that multiple deletion requests have been received for the recipient’s mailbox. The email provides no reliable evidence that such requests were actually submitted but immediately threatens permanent account and data removal.
The 24-hour deadline increases this pressure. Recipients are told that they must use the “Request Cancellation” option quickly or lose their account permanently. A legitimate account issue should be verified directly through the email provider rather than through a button contained in an unexpected security message.
The phishing page also exposes the deception. The cancellation button leads to tcmservicemart[.]com rather than a legitimate webmail provider. Although the destination imitates Roundcube and displays the recipient’s email address, copied branding and personalized information do not make a website authentic.
There are also noticeable mistakes in the original email, including misspellings and awkward phrases surrounding the supposed deletion request and cancellation instructions. These mistakes provide additional reasons to question an email presenting itself as an official automated IT Support notification.
Recipients concerned about their account should open their webmail service independently using its normal address or contact the legitimate administrator responsible for the mailbox. They should not enter a password into a page reached through the “Request Cancellation” button.
Simply receiving or reading the “Warning: Your email will be disabled within 24 hours” phishing email does not compromise the account. If no credentials were entered, the email can be deleted without interacting with its links.
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