Eurail, a Netherlands-based company that sells rail travel passes across Europe, has confirmed that a data breach discovered in December has affected approximately 300,000 individuals, according to company disclosures and reporting.
The company said the incident involved unauthorized access to its systems, allowing an attacker to obtain customer data linked to Eurail and Interrail pass holders, as well as participants in the European Union’s DiscoverEU travel program. Eurail stated that it detected the breach and began securing its systems while launching an investigation with external cybersecurity specialists.
According to the company, the compromised data includes personal and reservation information. This may involve names, dates of birth, contact details such as email addresses and phone numbers, and travel-related records. In some cases, more sensitive information, such as passport or identification details, may also have been accessed.
Eurail reported that the breach affected customers who purchased passes directly as well as those who made reservations through partner channels. The incident also impacted DiscoverEU participants, a program managed by the European Commission that provides travel passes to young people.
The company stated that there is no confirmed evidence that the stolen data has been misused or publicly disclosed. However, it noted that monitoring is ongoing and that affected individuals are being notified directly. Eurail also reported the incident to the relevant data protection authorities in line with European Union regulations.
The breach was initially disclosed in January 2026, but the company later confirmed the number of individuals affected following further investigation. The timeline indicates that the unauthorized access occurred in December, with subsequent containment and notification efforts taking place in the following weeks.
Eurail has not disclosed how the attacker gained access to its systems or whether a specific vulnerability was exploited. The company stated that the investigation is ongoing and that additional details will depend on the results of forensic analysis.
The incident involves data held within systems used to manage customer bookings and travel passes. Eurail stated that it has taken steps to secure its infrastructure and reduce the risk of further unauthorized access while continuing to assess the full scope of the breach.
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