Ireland’s Department of Foreign Affairs has recalled about 13,000 passports after a software update error caused incorrect personal details to be printed on newly issued documents. The department said the problem was identified during routine quality checks and affects passports issued over several weeks in late 2025 and early 2026.
The issue arose after a software update used in the passport production process introduced a fault that altered certain data fields. As a result, personal particulars such as place of birth and date of birth were printed incorrectly on some passports. The department did not disclose exactly which data fields were affected for security reasons but said the errors could cause difficulties for travellers if left uncorrected.
Officials said the recall affects both adult and child passports issued during the period when the faulty software was in use. The department has contacted holders of the affected passports and asked them to return the documents so that corrected versions can be issued. There is no evidence that the software error compromised the security features of the passports or that any personal data has been fraudulently accessed.
The recall process began after passport staff noted discrepancies between digital records and printed passports during internal checks. The department suspended use of the updated software and reverted temporarily to the previous version while it works on a corrected update. It said the situation highlights the need for thorough testing of software changes in critical government systems.
Affected passport holders have been advised not to travel with their current documents and to follow instructions from the Department of Foreign Affairs about returning the passports for reissue. The department has said it will prioritise issuing replacements to minimise disruption for travellers with imminent plans.
The recall has prompted scrutiny from opposition politicians, who said the error underscores the importance of robust oversight of digital systems in government services. The Department of Foreign Affairs said it is cooperating with relevant authorities to review processes and prevent similar incidents in future. It has pledged to improve quality assurance steps before software updates are deployed in passport production.
Officials said the recall is expected to continue over the coming weeks as more affected passport holders are contacted. The department did not provide a precise date for when all corrected passports will be reissued, but said it is working to complete the process as quickly as possible.