Russia has blocked access to Apple’s FaceTime service following reports from law enforcement agencies that the app had been used to support criminal activity. Russian federal executive agency Roskomnadzor said investigators had linked FaceTime to the coordination of criminal operations, including terrorism and fraud. The agency did not disclose evidence supporting the claims. FaceTime calls in Russia now fail to connect, and users report receiving “unavailable” notifications when they attempt to place or receive calls.
Authorities said the restriction is part of an effort to limit the use of foreign communication tools that, in their view, hinder investigations. Officials argue that encrypted platforms obstruct access to information needed to prevent serious crime. Researchers monitoring Russian internet policy said the block fits with recent measures targeting communication services that do not cooperate with local investigative requests.
Earlier actions affected WhatsApp and some features in Telegram. Regulators said both platforms had failed to provide information requested by security agencies. Officials have warned that services offering encrypted communication without domestic oversight face increased scrutiny. Industry observers said these restrictions reflect a broader push to prioritise domestic platforms and to strengthen state control over digital communication.
The block on FaceTime also follows the recent promotion of state-supported alternatives. Authorities have encouraged the adoption of a government-backed messenger app, saying it provides greater security for users. Digital rights groups have questioned these claims and argue that mandatory reliance on domestic tools increases the possibility of surveillance. They said restrictions on foreign applications reduce the diversity of communication tools available and weaken personal privacy.
The decision has created uncertainty for users who rely on FaceTime for personal and professional communication. The service is widely used for remote contact between families and for business communication. Apple has not commented publicly on the restriction. Analysts said it remains unclear whether discussions between the company and Russian regulators will occur or whether the block will remain in place without further negotiation.
Observers said the case illustrates the tension between national security policies and access to private communication tools. They noted that while governments may seek broader access to digital communication to support investigations, users may shift to unregulated channels if mainstream services are blocked. Such shifts could reduce transparency and complicate official oversight.
The current restriction applies nationwide and remains in effect indefinitely. Regulators have not provided information on potential next steps or the criteria under which the service might be reinstated. Industry analysts expect continued scrutiny of foreign communication platforms as Russia maintains policies aimed at increasing control over digital infrastructure.