Remove My Inbox Helper from Chrome, Firefox, IE, Edge

About this threat

My Inbox Helper can be considered to be a browser hijacker, despite it being advertised as a useful extension to manage multiple email accounts. It’s almost identical to many other hijackers out there. There are reports about users finding the extension installed but having no recollection of doing it. The extension’s use of the bundling method to install unnoticed is one of the reasons why it’s classified as a browser hijacker. We will explain the installation method in more detail later on in this report. When the hijacker installs unannounced, it’s quite noticeable because it changes browser’s settings to display a different homepage. Its promoted website will be set as your homepage, and while the hijacker is present, you won’t be able to undo those changes. It will intend to redirect you to sponsored websites in order to generate traffic for certain websites.

While its sudden appearance in a browser might alarm users, it’s not a serious threat since it does not do direct damage. However, it should not be allowed to remain installed on a computer since it could expose you to dangerous content. Since it tries to redirect you to sponsored websites, it might lead you to sites that are dangerous. You might end up with some kind of malware if you are not careful. For these reasons, we think you should consider My Inbox Helper removal.

Browser hijacker spread methods

Minor infections like browser hijackers and adware are usually spread using the bundling method. That means that hijackers are attached to freeware as extra offers. This is a popular method among unwanted program developers because it allows programs to install without users even noticing. Attached items can install alongside freeware by default, so if you do not want that to happen, you have to manually prevent them from doing so. It’s not difficult to do as you just need to use Advanced (Custom) settings when installing freeware. Those settings will make all offers visible, and you will be able to deselect all of them. Even if you see tempting offers, we suggest you review them carefully before allowing them to install. The best thing you can do would be to deselect everything. Unlike Advanced, Default settings do not show any added offers so using those settings is not recommended if you have other options. You should also be more careful about what sources you use for downloading programs, among other things.

Should you remove My Inbox Helper?

When a hijacker invades a computer, the first thing you will notice is a different homepage. Classic hijacker behavior is changing browser’s settings so that its promoted site loads as the homepage. These changes can affect most of the leading browsers, including Internet Explorer, Google Chrome and Mozilla Firefox. And once these changes have been made, they will be irreversible while the hijacker is inside the computer as it will nullify all changes you make.

The questionable extensions was developed by Polarity Technologies Ltd, and it will set search.hdownloadmyinboxhelper.com as the homepage. It’s supposed to help users deal with multiple email accounts easier, but all it really does is provide links to Gmail, Yahoo, Outlook and Hotmail. It will also give shortcuts to sites like Amazon, YouTube and Facebook. In addition to this, there will be a search engine offered. We suggest you be careful if you choose to use it because it’s likely trying to redirect you to sponsored websites. Sponsored links would be inserted among legitimate search results whenever you search for something. It might not be immediately obvious, but the sites would have little to do with what you were searching for because their only intent is to make revenue from traffic. Some of the sites could even be dangerous as hijackers do not check before redirecting you. Thus, you could end with malware. Accessing your email or social media accounts via this hijacker is also not recommended.

If you want to find out what kind of information is collected about you, read the Privacy Policy located in your homepage. They clearly state that they collect information you provide yourself and data they get from your use of their services. The hijacker will record information such as IP address, search activities, your geographical location, enabled/uninstalled extensions, browser type, etc. The privacy policy states that that information is necessary to develop relevant features or help advertisers show you more personalized ads. The gathered information can also be transferred to various parties, although the company declared that they do not sell or share user information with parties outside of Polarity. However, advertising companies will still have your data. Even if it claims to not collect your personal information, we highly doubt you want any kind of data about you to be in the hands of a questionable company.

Whether you keep My Inbox Helper or not is up to you but if you do not intend to use it, get rid of it. And if you think it will be helpful, read the Privacy Policy carefully and be cautious of being redirected to dangerous websites.

Ways to delete My Inbox Helper

If you are uncertain about how you could erase the hijacker, you have two options. If you have anti-spyware software that detects it as a threat, simply allow the program to take care of everything. Manual elimination is also fully possible and it’s not difficult to do. In case you are unsure about where to start or what to do, use the below provided instructions to help you uninstall My Inbox Helper.

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Quick Menu

Step 1. Uninstall My Inbox Helper and related programs.

• Windows 8
• Windows 7
• Windows XP
• Mac OS

Remove My Inbox Helper from Windows 8

Right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel choose Programs and Features and select to Uninstall a software.

Uninstall My Inbox Helper from Windows 7

Click Start → Control Panel → Programs and Features → Uninstall a program.

Delete My Inbox Helper from Windows XP

Click Start → Settings → Control Panel. Locate and click → Add or Remove Programs.

Remove My Inbox Helper from Mac OS X

Click Go button at the top left of the screen and select Applications. Select applications folder and look for My Inbox Helper or any other suspicious software. Now right click on every of such entries and select Move to Trash, then right click the Trash icon and select Empty Trash.

Step 2. Delete My Inbox Helper from your browsers

• Internet Explorer
• Chrome
• Firefox
• Safari

Terminate the unwanted extensions from Internet Explorer

1. Tap the Gear icon and go to Manage Add-ons.
2. Pick Toolbars and Extensions and eliminate all suspicious entries (other than Microsoft, Yahoo, Google, Oracle or Adobe)
3. Leave the window.

Change Internet Explorer homepage if it was changed by virus:

1. Tap the gear icon (menu) on the top right corner of your browser and click Internet Options.
2. In General Tab remove malicious URL and enter preferable domain name. Press Apply to save changes.

Reset your browser

1. Click the Gear icon and move to Internet Options.
2. Open the Advanced tab and press Reset.
3. Choose Delete personal settings and pick Reset one more time.
4. Tap Close and leave your browser.
5. If you were unable to reset your browsers, employ a reputable anti-malware and scan your entire computer with it.

Erase My Inbox Helper from Google Chrome

1. Access menu (top right corner of the window) and pick Settings.
2. Choose Extensions.
3. Eliminate the suspicious extensions from the list by clicking the Trash bin next to them.
4. If you are unsure which extensions to remove, you can disable them temporarily.

Reset Google Chrome homepage and default search engine if it was hijacker by virus

1. Press on menu icon and click Settings.
2. Look for the “Open a specific page” or “Set Pages” under “On start up” option and click on Set pages.
3. In another window remove malicious search sites and enter the one that you want to use as your homepage.
4. Under the Search section choose Manage Search engines. When in Search Engines..., remove malicious search websites. You should leave only Google or your preferred search name.
   

Reset your browser

1. If the browser still does not work the way you prefer, you can reset its settings.
2. Open menu and navigate to Settings.
3. Press Reset button at the end of the page.
4. Tap Reset button one more time in the confirmation box.
5. If you cannot reset the settings, purchase a legitimate anti-malware and scan your PC.

Remove My Inbox Helper from Mozilla Firefox

1. In the top right corner of the screen, press menu and choose Add-ons (or tap Ctrl+Shift+A simultaneously).
2. Move to Extensions and Add-ons list and uninstall all suspicious and unknown entries.

Change Mozilla Firefox homepage if it was changed by virus:

1. Tap on the menu (top right corner), choose Options.
2. On General tab delete malicious URL and enter preferable website or click Restore to default.
3. Press OK to save these changes.

Reset your browser

1. Open the menu and tap Help button.
2. Select Troubleshooting Information.
3. Press Refresh Firefox.
4. In the confirmation box, click Refresh Firefox once more.
5. If you are unable to reset Mozilla Firefox, scan your entire computer with a trustworthy anti-malware.

Uninstall My Inbox Helper from Safari (Mac OS X)

1. Access the menu.
2. Pick Preferences.
3. Go to the Extensions Tab.
4. Tap the Uninstall button next to the undesirable My Inbox Helper and get rid of all the other unknown entries as well. If you are unsure whether the extension is reliable or not, simply uncheck the Enable box in order to disable it temporarily.
5. Restart Safari.

Reset your browser

1. Tap the menu icon and choose Reset Safari.
2. Pick the options which you want to reset (often all of them are preselected) and press Reset.
3. If you cannot reset the browser, scan your whole PC with an authentic malware removal software.