Help recover files.txt Removal Guide (Uninstall Help recover files.txt)
Help recover files.txt is a malicious application aimed at making money off of computer users living in Greece and the Balkans. It is classified as ransomware, because it attacks systems with the intention to encrypt the files that are stored on them and demand that the user pay a ransom for them.
The reason the threat is referred to as Help recover files.txt is because this file appears on your desktop after the infection corrupts your data. The file contains instructions on how to regain access to your data. We do not recommend following these instructions. What you should do instead is terminate Help recover files.txt ransomware without further delay.
The ransomware gets distributed through Trojan-Ransom.NSIS.ONION.air. After it infiltrates your system using one of its deceptive tricks (spam email attachments, fake ads, corrupted links, etc.), it starts the file encryption process. The parasite uses the RSA-2048 encryption. Once it corrupts your data, it creates a private key, acquiring which is the only way to decrypt your files. In any case, that is what the message states. It also provides you with instructions on how to purchase the key. It asks that you pay 4 Bitcoins for it, which is about 1500 USD. The price may vary slightly depending on the Bitcoin rate. The message that you see is presented in both English and Greek, which is why we stated that it is targeted towards computers located in Greece.
The last thing you should do is follow the instructions that come from the cyber criminals. You should not trust them to follow through on their promises. If you do want to lose your money as well as your files, you should not make that payment. Instead, we advise that you eliminate Help recover files.txt malware from your computer.
How to remove Help recover files.txt?
In order to delete Help recover files.txt ransomware, you will have to implement a powerful anti-malware utility. You can acquire one from our page. It will perform a system scan and detect all malicious components of the infection. The security tool will delete Help recover files.txt completely, and it will remove other threats from your PC, should there be any. Another advantage of acquiring the malware remover is that in addition to Help recover files.txt removal, it will also help you keep your computer protected from similar online parasites in the future and provide you with other useful features. Unfortunately, the fact that you remove Help recover files.txt from your computer does not mean that your files will be restored. You can do that by using backup or by acquiring one of the file decryption tools like Kaspersky virus-fighting utilities or similar.
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Step 1. Uninstall Help recover files.txt and related programs.
Remove Help recover files.txt from Windows 8
Right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel choose Programs and Features and select to Uninstall a software.
Uninstall Help recover files.txt from Windows 7
Click Start → Control Panel → Programs and Features → Uninstall a program.
Delete Help recover files.txt from Windows XP
Click Start → Settings → Control Panel. Locate and click → Add or Remove Programs.
Remove Help recover files.txt from Mac OS X
Click Go button at the top left of the screen and select Applications. Select applications folder and look for Help recover files.txt or any other suspicious software. Now right click on every of such entries and select Move to Trash, then right click the Trash icon and select Empty Trash.
Step 2. Delete Help recover files.txt from your browsers
Terminate the unwanted extensions from Internet Explorer
- Tap the Gear icon and go to Manage Add-ons.
- Pick Toolbars and Extensions and eliminate all suspicious entries (other than Microsoft, Yahoo, Google, Oracle or Adobe)
- Leave the window.
Change Internet Explorer homepage if it was changed by virus:
- Tap the gear icon (menu) on the top right corner of your browser and click Internet Options.
- In General Tab remove malicious URL and enter preferable domain name. Press Apply to save changes.
Reset your browser
- Click the Gear icon and move to Internet Options.
- Open the Advanced tab and press Reset.
- Choose Delete personal settings and pick Reset one more time.
- Tap Close and leave your browser.
- If you were unable to reset your browsers, employ a reputable anti-malware and scan your entire computer with it.
Erase Help recover files.txt from Google Chrome
- Access menu (top right corner of the window) and pick Settings.
- Choose Extensions.
- Eliminate the suspicious extensions from the list by clicking the Trash bin next to them.
- If you are unsure which extensions to remove, you can disable them temporarily.
Reset Google Chrome homepage and default search engine if it was hijacker by virus
- Press on menu icon and click Settings.
- Look for the “Open a specific page” or “Set Pages” under “On start up” option and click on Set pages.
- In another window remove malicious search sites and enter the one that you want to use as your homepage.
- Under the Search section choose Manage Search engines. When in Search Engines..., remove malicious search websites. You should leave only Google or your preferred search name.
Reset your browser
- If the browser still does not work the way you prefer, you can reset its settings.
- Open menu and navigate to Settings.
- Press Reset button at the end of the page.
- Tap Reset button one more time in the confirmation box.
- If you cannot reset the settings, purchase a legitimate anti-malware and scan your PC.
Remove Help recover files.txt from Mozilla Firefox
- In the top right corner of the screen, press menu and choose Add-ons (or tap Ctrl+Shift+A simultaneously).
- Move to Extensions and Add-ons list and uninstall all suspicious and unknown entries.
Change Mozilla Firefox homepage if it was changed by virus:
- Tap on the menu (top right corner), choose Options.
- On General tab delete malicious URL and enter preferable website or click Restore to default.
- Press OK to save these changes.
Reset your browser
- Open the menu and tap Help button.
- Select Troubleshooting Information.
- Press Refresh Firefox.
- In the confirmation box, click Refresh Firefox once more.
- If you are unable to reset Mozilla Firefox, scan your entire computer with a trustworthy anti-malware.
Uninstall Help recover files.txt from Safari (Mac OS X)
- Access the menu.
- Pick Preferences.
- Go to the Extensions Tab.
- Tap the Uninstall button next to the undesirable Help recover files.txt and get rid of all the other unknown entries as well. If you are unsure whether the extension is reliable or not, simply uncheck the Enable box in order to disable it temporarily.
- Restart Safari.
Reset your browser
- Tap the menu icon and choose Reset Safari.
- Pick the options which you want to reset (often all of them are preselected) and press Reset.
- If you cannot reset the browser, scan your whole PC with an authentic malware removal software.
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2-remove-virus.com is not sponsored, owned, affiliated, or linked to malware developers or distributors that are referenced in this article. The article does not promote or endorse any type of malware. We aim at providing useful information that will help computer users to detect and eliminate the unwanted malicious programs from their computers. This can be done manually by following the instructions presented in the article or automatically by implementing the suggested anti-malware tools.
The article is only meant to be used for educational purposes. If you follow the instructions given in the article, you agree to be contracted by the disclaimer. We do not guarantee that the artcile will present you with a solution that removes the malign threats completely. Malware changes constantly, which is why, in some cases, it may be difficult to clean the computer fully by using only the manual removal instructions.