What is Serpent?
Serpent is a file-encrypting virus, known as ransomware. These kinds of viruses usually spread via malicious email attachments. All you have to do is open the wrong attachment and the virus enters your computer. It will encrypt your files using complex algorithms and will demand that you pay to get them back. We cannot recommend paying the ransom as many ransomware developers just take your money and leave files encrypted. You might end up losing not only your files but also your money. Unfortunately, the only way to get your files is via backup. If you have backed up all your important files prior to infection, you can access them after you remove Serpent. It is important that you first delete Serpent and only then connect your backup, as otherwise, those files could become encrypted too.
How does Serpent spread?
Just like any other ransomware, Serpent spreads via spam email attachments. It is rather peculiar that these relatively complex viruses use such a simple way to spread. Despite many warnings not to, many users still open every email attachment they get, thus infect their computers with ransomware. Never open email attachments from users you do not know without first making sure it is safe to do so. Double check the sender and the contents of the email for any signs of ransomware, and only when you are 100% sure it is safe, open the attachment. If you continue to be careless, you will eventually end up with ransomware.
What does Serpent do?
Just like all file-encrypting ransomware viruses, Serpentwill encrypt your files and attach the .serpent extension to them. So you will easily know which files have been affected. You will then discover two identical ransom messages in all folders that have encrypted files. The note is in Danish, so we can presume that the virus primarily targets Danish-speaking users. It will inform you that your files have been encrypted and that you need to pay to restore them. The crooks behind Serpent are asking for 0.75 Bitcoin (around $800 at the time of writing). If the ransom is not paid within 7 days, the price for the decryptor will rise to 2.25 (currently around $2400). They provide all the necessary information and paying might seem like the most obvious option but we recommend you ignore the demands and remove Serpent. Even if you pay, there is high chance that your files will stay encrypted as ransomware developers do not feel obligated to decrypt your files. This is why backup is essential. had you had backup, you could just access your files after you delete Serpent.
It would be difficult to erase Serpent manually, as the virus itself is quite complex. Which is why we do not recommend manual Serpent removal. What we do suggest is obtaining anti-malware software. It should be able to terminate Serpent without issue. Unfortunately, your files will remain encrypted even after you eliminate Serpent.
Automated Removal Tools
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Step 1. Delete Serpent using Safe Mode with Networking.
Remove Serpent from Windows 7/Windows Vista/Windows XP
- Click on Start and select Shutdown.
- Choose Restart and click OK.
- Start tapping F8 when your PC starts loading.
- Under Advanced Boot Options, choose Safe Mode with Networking.
- Open your browser and download the anti-malware utility.
- Use the utility to remove Serpent
Remove Serpent from Windows 8/Windows 10
- On the Windows login screen, press the Power button.
- Tap and hold Shift and select Restart.
- Go to Troubleshoot → Advanced options → Start Settings.
- Choose Enable Safe Mode or Safe Mode with Networking under Startup Settings.
- Click Restart.
- Open your web browser and download the malware remover.
- Use the software to delete Serpent
Step 2. Restore Your Files using System Restore
Delete Serpent from Windows 7/Windows Vista/Windows XP
- Click Start and choose Shutdown.
- Select Restart and OK
- When your PC starts loading, press F8 repeatedly to open Advanced Boot Options
- Choose Command Prompt from the list.
- Type in cd restore and tap Enter.
- Type in rstrui.exe and press Enter.
- Click Next in the new window and select the restore point prior to the infection.
- Click Next again and click Yes to begin the system restore.
Delete Serpent from Windows 8/Windows 10
- Click the Power button on the Windows login screen.
- Press and hold Shift and click Restart.
- Choose Troubleshoot and go to Advanced options.
- Select Command Prompt and click Restart.
- In Command Prompt, input cd restore and tap Enter.
- Type in rstrui.exe and tap Enter again.
- Click Next in the new System Restore window.
- Choose the restore point prior to the infection.
- Click Next and then click Yes to restore your system.
2-remove-virus.com is not sponsored, owned, affiliated, or linked to malware developers or distributors that are referenced in this article. The article does not promote or endorse any type of malware. We aim at providing useful information that will help computer users to detect and eliminate the unwanted malicious programs from their computers. This can be done manually by following the instructions presented in the article or automatically by implementing the suggested anti-malware tools.
The article is only meant to be used for educational purposes. If you follow the instructions given in the article, you agree to be contracted by the disclaimer. We do not guarantee that the artcile will present you with a solution that removes the malign threats completely. Malware changes constantly, which is why, in some cases, it may be difficult to clean the computer fully by using only the manual removal instructions.