What is the HPDM.framework issue?

“HPDM.framework will damage your computer” is a recent issues that many Mac users have reported. Various forums are filled with reports about users trying to use their HP printers only to receive the Apple error saying that HPDM.framework could damage the Mac. Some users have reported that the error may appear when using the Mac normally, without trying to print anything. In any case, the error can be highly annoying and disrupt regular computer use. It should be mentioned that the error appears only on Macs running Catalina and Mojave, High Sierra and older versions do not appear to be affected.


First of all, while Apple will show these kinds of alerts when warning users about potential malware infections, HPDM.framework is not malware. It belongs to HP printers. Second, it appears that both Apple and HP are aware of this issue so an official fix should be released soon.

HPDM framework mac

A Mac blogger Howard Oakley has suggested that the alert appears because macOS is trying to check the HP printer’s signature but the signing certificate has been revoked. And the Register later reported that HP Inc asked Apple to revoke its printer driver code-signing certificates, and the whole thing backfired.

“We unintentionally revoked credentials on some older versions of Mac drivers. This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer,” a HP spokesperson has told the Register.

How to fix “HPDM.framework will damage your computer” issue

Since this issue is entirely from HP and Apple, there’s not much users can do besides wait for them to come up with a fix. Some users report that reinstalling the printer software completely fixes the issue. Others say they were able to bypass the issue by using AirPrint to their HP printer. These are unofficial workarounds, however. Users will have to wait for HP and Apple to solve the issue, though the good news is that both sides are aware of what’s going on.


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Quick Menu

Step 1. Uninstall HPDM.framework and related programs.

Remove HPDM.framework from Windows 8

Right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel choose Programs and Features and select to Uninstall a software.

Delete HPDM.framework from Windows 8

Uninstall HPDM.framework from Windows 7

Click Start → Control Panel → Programs and Features → Uninstall a program.

Uninstall HPDM.framework from Windows 7

Delete HPDM.framework from Windows XP

Click Start → Settings → Control Panel. Locate and click → Add or Remove Programs.

Remove HPDM.framework from Windows XP

Remove HPDM.framework from Mac OS X

Click Go button at the top left of the screen and select Applications. Select applications folder and look for HPDM.framework or any other suspicious software. Now right click on every of such entries and select Move to Trash, then right click the Trash icon and select Empty Trash.

HPDM.framework removal from MAC OS X

Step 2. Delete HPDM.framework from your browsers

Terminate the unwanted extensions from Internet Explorer
  1. Tap the Gear icon and go to Manage Add-ons. HPDM.framework IE gear
  2. Pick Toolbars and Extensions and eliminate all suspicious entries (other than Microsoft, Yahoo, Google, Oracle or Adobe) HPDM.framework IE toolbars and extensions
  3. Leave the window.
Change Internet Explorer homepage if it was changed by virus:
  1. Tap the gear icon (menu) on the top right corner of your browser and click Internet Options. HPDM.framework IE gear
  2. In General Tab remove malicious URL and enter preferable domain name. Press Apply to save changes. HPDM.framework IE toolbars and extensions
Reset your browser
  1. Click the Gear icon and move to Internet Options. HPDM.framework IE options
  2. Open the Advanced tab and press Reset. HPDM.framework IE reset browser
  3. Choose Delete personal settings and pick Reset one more time. HPDM.framework IE reset
  4. Tap Close and leave your browser. HPDM.framework IE close
  5. If you were unable to reset your browsers, employ a reputable anti-malware and scan your entire computer with it.
Erase HPDM.framework from Google Chrome
  1. Access menu (top right corner of the window) and pick Settings. HPDM.framework Chrome menu
  2. Choose Extensions. HPDM.framework Chrome settings
  3. Eliminate the suspicious extensions from the list by clicking the Trash bin next to them. HPDM.framework Chrome extensions remove
  4. If you are unsure which extensions to remove, you can disable them temporarily. HPDM.framework Chrome extensions disable
Reset Google Chrome homepage and default search engine if it was hijacker by virus
  1. Press on menu icon and click Settings. HPDM.framework Chrome menu
  2. Look for the “Open a specific page” or “Set Pages” under “On start up” option and click on Set pages. HPDM.framework Chrome settings
  3. In another window remove malicious search sites and enter the one that you want to use as your homepage. HPDM.framework Chrome extensions remove
  4. Under the Search section choose Manage Search engines. When in Search Engines..., remove malicious search websites. You should leave only Google or your preferred search name. HPDM.framework Chrome extensions disable
    HPDM.framework Chrome extensions disable
Reset your browser
  1. If the browser still does not work the way you prefer, you can reset its settings.
  2. Open menu and navigate to Settings. HPDM.framework Chrome settings more
  3. Press Reset button at the end of the page. HPDM.framework Chrome advanced menu
  4. Tap Reset button one more time in the confirmation box. HPDM.framework Chrome reset
  5. If you cannot reset the settings, purchase a legitimate anti-malware and scan your PC.
Remove HPDM.framework from Mozilla Firefox
  1. In the top right corner of the screen, press menu and choose Add-ons (or tap Ctrl+Shift+A simultaneously). HPDM.framework Firefox add ons
  2. Move to Extensions and Add-ons list and uninstall all suspicious and unknown entries. HPDM.framework Firefox extensions
Change Mozilla Firefox homepage if it was changed by virus:
  1. Tap on the menu (top right corner), choose Options. HPDM.framework Firefox reset confirm
  2. On General tab delete malicious URL and enter preferable website or click Restore to default. HPDM.framework Firefox reset confirm
  3. Press OK to save these changes.
Reset your browser
  1. Open the menu and tap Help button. HPDM.framework Firefox help
  2. Select Troubleshooting Information. HPDM.framework Firefox troubleshooting
  3. Press Refresh Firefox. HPDM.framework Firefox reset
  4. In the confirmation box, click Refresh Firefox once more. HPDM.framework Firefox reset confirm
  5. If you are unable to reset Mozilla Firefox, scan your entire computer with a trustworthy anti-malware.
Uninstall HPDM.framework from Safari (Mac OS X)
  1. Access the menu.
  2. Pick Preferences. HPDM.framework Safari menu
  3. Go to the Extensions Tab. HPDM.framework Safari extensions
  4. Tap the Uninstall button next to the undesirable HPDM.framework and get rid of all the other unknown entries as well. If you are unsure whether the extension is reliable or not, simply uncheck the Enable box in order to disable it temporarily.
  5. Restart Safari.
Reset your browser
  1. Tap the menu icon and choose Reset Safari. HPDM.framework Safari reset menu
  2. Pick the options which you want to reset (often all of them are preselected) and press Reset. HPDM.framework Safari reset
  3. If you cannot reset the browser, scan your whole PC with an authentic malware removal software.

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2-remove-virus.com is not sponsored, owned, affiliated, or linked to malware developers or distributors that are referenced in this article. The article does not promote or endorse any type of malware. We aim at providing useful information that will help computer users to detect and eliminate the unwanted malicious programs from their computers. This can be done manually by following the instructions presented in the article or automatically by implementing the suggested anti-malware tools.

The article is only meant to be used for educational purposes. If you follow the instructions given in the article, you agree to be contracted by the disclaimer. We do not guarantee that the artcile will present you with a solution that removes the malign threats completely. Malware changes constantly, which is why, in some cases, it may be difficult to clean the computer fully by using only the manual removal instructions.

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