About Netflix scams
Netflix scam refers to primarily phishing scams that try to get your Netflix login credentials. It goes without saying that these scams have nothing to do with the streaming site Netflix. While the scams all aim to get your login credentials, the scams do differ somewhat. One scam may claim you to need update your payment details while another may offer special pricing for 25,000 subscribers. You are usually exposed to these scams via email but may also encounter them when you get redirected or in ads. The ads are easy to recognize as scams because Netflix doesn’t really do special prices and certainly does not show questionable ads promoting some kind of deal. 
However, the phishing emails may be a little tricky as they do resemble legitimate emails sent by Netflix to users whose payment details need to be updated. However, as long as users are attentive, they should notice that something is not right. If you continue reading, we will explain how to recognize a Netflix scam, and the types of scams there are out there.
Overall, as long as you don’t engage with these Netflix scams, they are pretty harmless. But if you do fall for the phishing attempt, it’s not the worst thing in the world, if you haven’t put in your banking information. If you can still access your account, you should immediately change your password and log out all devices. And if you have put in your payment information, immediately contact your bank to cancel your card. If you can’t access your Netflix account to change the password, you would need to contact Netflix’s customer support so they can recover access or cancel the account for you. The majority of information, including payment card details are hidden to everyone so there is little chance that those who gain access to your account would be able to steal the information in it.
How to recognize Netflix scams
Some Netflix scams may be promoted via ads on certain high-risk websites. There are many sites that rely on low-quality advertisements to make revenue, and those ads are often promoting various scams. One scam that has been going around recently claims that Netflix is offering “special pricing for 25,000 subscribers”. If you engage with this scam, you would be redirected to a site imitating Netflix and be asked to create an account. This is a more dangerous scam because it would ask you to put in your payment card information, supposedly to activate your account.
Netflix doesn’t offer special prices and certainly doesn’t advertise offers on shady websites. Furthermore, the site you would be redirected to would have a convincing site layout and design but the URL would not match Netflix’s legitimate one. If the URL is not netflix.com, it’s a scam.
Netflix scams also often come in email form. The most common scam that comes via email is the “Unable to bill your subscription” or “You need to update your payment details” scam that says there is a payment issue and you need to update your payment card details. If you click on the link in the email, you would be redirected to a site that asks you to login to your Netflix account and then put in your payment card information. The site may look identical to Netflix but if you looked at the URL, it would be different. Always check the URL before trying to login.
It would be best to not engage with phishing emails at all. If you receive an email from Netflix, check the sender’s email address to make sure it matches Netflix’s legitimate email, which is info@mailer.netflix.com. Always check the email address carefully because while at first glance it may seem legitimate, there are various tricks cyber criminals use to trick users. For example, there could be an additional inconspicuous letter that is not immediately noticeable. You should also note how the email addresses you. If you have a Netflix account, all emails will address you with your profile name, never generic “Customer”. “Member”, “Subscriber”, etc. If you are addresses in a generic term, do not engage with the email.
You should also avoid clicking on links in emails, even if they appear legitimate. You can easily go to Netflix manually and see whether there is an issue with your payment or not.
Types of Netflix scams
“Special pricing for 25,000 subscribers” scam
This scam usually appears on high-risk websites. It claims that Netflix is offering 25,000 people who create an account a special subscription price. If users click on it, they are redirected to a site that looks identical to Netflix (except the URL), and are asked to provide their personal information (full name, email address) and their payment information. If users put in their information, they need to call their bank immediately to cancel the card before any fraudulent transactions can be made.
“There was a problem with your account”, “Your Netflix Membership is about to be canceled”, “Unable to bill your subscription”, “Netflix Membership Renewal” scams
These scams come in emails. Your email address may have leaked and was purchased by cyber criminals, which would explain why you would receive these phishing emails. They say that Netflix was unable to bill your account, and unless you update your payment information, your account would be closed. If you click on the link, you would be redirected to a site identical to Netflix (with only the URL being different), which would ask you to login to your Netflix account and put in your payment information.
“Free Netflix subscription” scam
The “Free Netflix subscription” scam may be encountered both in emails and in ad form. It claims that Netflix is offering new users a free subscription for a year. Again, you would be redirected to a site that imitates Netflix and asked to put in your personal, as well as payment information.
Netflix scam removal
As long as you don’t engage with these Netflix scams, you don’t need to do anything. If you receive an email, remove Netflix scam from your inbox. However, if you have clicked on of those links and provided your account details or payment information, you need to change your password immediately and call the bank. If you use the same password for other accounts, change it/them as well. And keep in mind that you should never reuse passwords. One account – one unique password.
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