What is CryptoStealBTC

CryptoStealBTC is a false-positive detection by Windows Defender. Numerous users started reporting that Windows Defender started detecting Dell’s SupportAssist as malware but Windows Defender was unable to quarantine or remove it. This caused quite a commotion as it was unclear whether the detection was legitimate or a false positive for a while. But ultimately, it’s been confirmed by Dell that SupportAssist detected as CryptoStealBTC is indeed a false positive.


While Windows Defender detecting the legitimate SupportAssist file is a false positive, we should warn you that malware can be disguised as legitimate files in order to avoid detection. Carefully check where the detected file is located. If it’s not where it’s supposed to be, you may be dealing with an actual malware infection. It may be a good idea to scan your computer with a different anti-malware software. If it’s a false positive by Windows Defender, no other anti-virus program will detect it.

CryptoStealBTC removal

Dell has confirmed that this is not a legitimate malware detection, rather Windows Defender falsely detecting SupportAssist as CryptoStealBTC. But it appears that the issue is yet to fixed so the only option is to wait. According to Dell, the company is working with Microsoft to resolve the issue but when a fix will be released is unclear. The issue will be fixed with a Windows Defender update so you do not need to do anything, as the update will be installed automatically.

However, make sure that Windows Defender is indeed detecting SupportAssist and not something else as CryptoStealBTC. If there’s some other file being detected, do not dismiss it as a false positive. Try scanning your computer with a different anti-malware program(s) to check whether the file gets picked up. If nothing is detected, then it’s a false positive.


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