What is Trojan.ciusky.gen.13
Trojan.ciusky.gen.13 is likely a false positive detected by anti-virus program Bitdefender. It appears that Bitdefender is flagging down Windows 10 Cumulative Update KB4574727 as Trojan.ciusky.gen.13, which prevents the update from installing. Multiple users have reported that when they launch the recently released update, Bitdefender blocks it and shows the alert about Trojan.ciusky.gen.13 being detected.
Bitdefender shows the following (or similar) alert when detecting Cumulative Update KB4574727 as Trojan.ciusky.gen.13:
“The file DeviceHarddiskVolume3WindowsSoftwareDistributionDownload 21b4073b65a625a58c006858ea0a97dWindows10.0-KB4574727-x64.cab is infected with Trojan.Ciusky.Gen.13. The threat has been successfully blocked, your device is safe.”
More than likely, this is a false positive and nothing to worry about. And since the issue seems to be with Bitdefender, you’ll likely need to wait for the anti-virus program to be updated. Until then, whenever you try to install the update, it will get flagged as Trojan.ciusky.gen.13.
Do you need to delete Trojan.ciusky.gen.13?
Since it is a false positive, there is no need to delete Trojan.ciusky.gen.13. False positives are more common that you would think. Anti-virus programs may detect files that exhibit behaviour similar to that of malware when the file itself is completely safe. In other cases, anti-virus programs simply clash with other programs for whatever reason, resulting in a false positive detection. False positives can be tricky because it’s difficult to determine whether it is a genuine malware detection or a false one. It’s very important to make sure that it is a false detection before allowing the file/program to remain. One of the ways to make sure is to scan the computer with a different but equally reliable anti-virus program. If the other anti-virus program does not detect the issue, it’s likely a false positive. Alternatively, you could upload the detected file onto VirusTotal to see which, if any, anti-virus programs detect it as a threat.
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Step 1. Delete Trojan.ciusky.gen.13 using Safe Mode with Networking.
Remove Trojan.ciusky.gen.13 from Windows 7/Windows Vista/Windows XP
- Click on Start and select Shutdown.
- Choose Restart and click OK.
- Start tapping F8 when your PC starts loading.
- Under Advanced Boot Options, choose Safe Mode with Networking.
- Open your browser and download the anti-malware utility.
- Use the utility to remove Trojan.ciusky.gen.13
Remove Trojan.ciusky.gen.13 from Windows 8/Windows 10
- On the Windows login screen, press the Power button.
- Tap and hold Shift and select Restart.
- Go to Troubleshoot → Advanced options → Start Settings.
- Choose Enable Safe Mode or Safe Mode with Networking under Startup Settings.
- Click Restart.
- Open your web browser and download the malware remover.
- Use the software to delete Trojan.ciusky.gen.13
Step 2. Restore Your Files using System Restore
Delete Trojan.ciusky.gen.13 from Windows 7/Windows Vista/Windows XP
- Click Start and choose Shutdown.
- Select Restart and OK
- When your PC starts loading, press F8 repeatedly to open Advanced Boot Options
- Choose Command Prompt from the list.
- Type in cd restore and tap Enter.
- Type in rstrui.exe and press Enter.
- Click Next in the new window and select the restore point prior to the infection.
- Click Next again and click Yes to begin the system restore.
Delete Trojan.ciusky.gen.13 from Windows 8/Windows 10
- Click the Power button on the Windows login screen.
- Press and hold Shift and click Restart.
- Choose Troubleshoot and go to Advanced options.
- Select Command Prompt and click Restart.
- In Command Prompt, input cd restore and tap Enter.
- Type in rstrui.exe and tap Enter again.
- Click Next in the new System Restore window.
- Choose the restore point prior to the infection.
- Click Next and then click Yes to restore your system.
2-remove-virus.com is not sponsored, owned, affiliated, or linked to malware developers or distributors that are referenced in this article. The article does not promote or endorse any type of malware. We aim at providing useful information that will help computer users to detect and eliminate the unwanted malicious programs from their computers. This can be done manually by following the instructions presented in the article or automatically by implementing the suggested anti-malware tools.
The article is only meant to be used for educational purposes. If you follow the instructions given in the article, you agree to be contracted by the disclaimer. We do not guarantee that the artcile will present you with a solution that removes the malign threats completely. Malware changes constantly, which is why, in some cases, it may be difficult to clean the computer fully by using only the manual removal instructions.