Remove GoldenEye

What is GoldenEye?

GoldenEye is the new version of Petya ransomware. It seems to target primarily German users and spreads via malicious email attachments. It easily tricks users into opening the file attached to the email and then the ransomware downloads onto your computer. It will encrypt your files and then proceed to encrypt the hard drive, and you will have no access to your files. It will demand that you pay in order to get your files back.

Restoring files by paying is no recommended as cyber criminals can just take your money and not give you anything in return. You should ignore the demands and just remove GoldenEye from your computer. This is why it’s important that you have backup. Restoring files is currently impossible without the help of the cyber criminals but if you had backup, you could just access you files from there. If you do have it, make sure you delete GoldenEye first and only then restore your files.

Why is GoldenEye dangerous?

Just like any other ransomware, GoldenEye spreads via malicious email attachments. Ransomware developers are capable of sending out thousands of infected emails. If you get one and open the file attached to it, you will get a nasty surprise. The ransomware will download onto your computer. The cyber criminals try to mask the email so they would seem legitimate so it’s important that you make sure all emails you get from unknown senders are safe. If you go around opening email attachments left and right, eventually you will end up with ransomware. Check the sender and the email contents online to see if anybody has gotten similar emails.

GoldenEye will encrypt your files with a combination of AES and RSA encryption algorithms. Your files will be renamed into 8 digit numbers and then your computer will be restarted. During the restart, a message will pop-up, claiming that there has been an error on your disk and it needs to be repaired. It will warn you that you should not interrupt the process as that could lead to file loss. You should do all you can to stop the process because GoldenEye is encrypting your hard disk Master File Table. A ransom note will then be displayed. In it, it will be explained what has happened and that you need to pay 1.3 Bitcoins (around $1000). That is quite a lot of money and it does not guarantee that you will get your files back. The cyber criminals can easily just take your money and leave your files not decrypted. This is why we recommend that you remove GoldenEye instead of paying the ransom. That will not restore the files but at least the criminals will not get any money.

GoldenEye removal

Using anti-malware software is suggested to delete GoldenEye from your computer. Manual GoldenEye removal could be too complicated for inexperienced computer users. Refer to out provided guide to help you erase GoldenEye completely.

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Quick Menu

Step 1. Delete GoldenEye using Safe Mode with Networking.

• Windows 8/8.1/10
• Windows XP/7/Vista

Remove GoldenEye from Windows 7/Windows Vista/Windows XP

1. Click on Start and select Shutdown.
2. Choose Restart and click OK.
3. Start tapping F8 when your PC starts loading.
4. Under Advanced Boot Options, choose Safe Mode with Networking.
5. Open your browser and download the anti-malware utility.
6. Use the utility to remove GoldenEye

Remove GoldenEye from Windows 8/Windows 10

1. On the Windows login screen, press the Power button.
2. Tap and hold Shift and select Restart.
3. Go to Troubleshoot → Advanced options → Start Settings.
4. Choose Enable Safe Mode or Safe Mode with Networking under Startup Settings.
5. Click Restart.
6. Open your web browser and download the malware remover.
7. Use the software to delete GoldenEye

Step 2. Restore Your Files using System Restore

• Windows 8/8.1/10
• Windows XP/7/Vista

Delete GoldenEye from Windows 7/Windows Vista/Windows XP

1. Click Start and choose Shutdown.
2. Select Restart and OK
3. When your PC starts loading, press F8 repeatedly to open Advanced Boot Options
4. Choose Command Prompt from the list.
5. Type in cd restore and tap Enter.
6. Type in rstrui.exe and press Enter.
7. Click Next in the new window and select the restore point prior to the infection.
8. Click Next again and click Yes to begin the system restore.

Delete GoldenEye from Windows 8/Windows 10

1. Click the Power button on the Windows login screen.
2. Press and hold Shift and click Restart.
3. Choose Troubleshoot and go to Advanced options.
4. Select Command Prompt and click Restart.
5. In Command Prompt, input cd restore and tap Enter.
6. Type in rstrui.exe and tap Enter again.
7. Click Next in the new System Restore window.
8. Choose the restore point prior to the infection.
9. Click Next and then click Yes to restore your system.